After creating an account with us, you will be able to add a payment button anywhere on your site. This button will take your customers to our payment screen, which will guide them through the payment process in a very intuitive way. We also offer additional features for advanced developers, including a full API solution.
To start using our services you just need to create a free account here.
After you have completed the registration process and logged in for the first time, you will need to fill the required information on your Dashboard. Once your personal information is submitted you will be able to enter your business information.
It’s very important that you provide real and accurate information, including a link to your (fully working) website and also a scan of your personal ID, otherwise your request will be rejected. Please note that website links directing to Facebook, Youtube or any social network or video sites will be rejected. The personal ID is considered to be a scanned image or picture of a document issued by your government like your identity card, passport or driver’s license. Be advised, the account’s currency you choose in this step can not be changed in the future.
After you submit your business information, your account will go through an approval process, which may take up to 24 working hours. An email notification will be delivered to you once your account has been reviewed. After being approved you will be able to start selling immediately, as well as updating your payout information.
In most cases the approval process take less than 24 business hours. Please be sure that the information you provided is complete and accurate.
You can create a new support ticket at the “Tickets” section of your dashboard.
After your account is approved to start receiving payments, you will be able to create a new service here.
There is no limit to the number of services you can create.
At the “Payment methods” section of your dashboard you will be able to apply for new payment methods. After your request, our approvals team will check if your account is compliant with the specific requirements of the payment method requested. The approval process usually takes less than 24 working hours, except for paysafecard which may take up to 7 working days.
Paysafecard policies are very strict. We recommend that your website complies with the following guidelines:
1. In the case of online games, you are licensed to sell products/services.
2. In the case of online games, an existing userbase (ideally with live server information, such as online players).
3. You have a clear and defined shop with visible products/services and prices.
4. A shop model. This means that the products/services being offered must be clearly defined as purchases. Any occurrence of the word “donation” in your website will lead to an automatic rejection.
5. An imprint ( a page such as “Terms of Service”, “Contact Us”, “About us”, etc. containing legal information about you and your website).
6. A real, standalone domain. paysafecard will not approve website links based on blogs, social media sites, or just an IP with no domain name.
If you provided a notification email address when setting up your service, you will get a notification each time you receive a new payment from your customers.
You can check your latest transactions and also search for specific ones at the “Reports” section of your Dashboard.
Transaction Status Definitions
Completed-Consumer completed the payment process successfully and your account has been credited.
Created-Consumer never completed the payment process, or the payment has not yet been registered by the payment method provider.
Failed-Consumer attempted a payment but the payment method provider did not accept the payment.
Rejected-Paygol has rejected the payment, likely due to a notification from the payment method provider.
Fees are only applied to successful transactions. You can see transaction fees at your dashboard.
All payouts will have a flat fee. An additional percentage fee will be applied to online wallet payouts. This percentage fee directly corresponds to the fees charged by that particular online wallet service.
For information on how to integrate Paygol on your platform please visit our Developers section.